Atenza Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Information you provide
We may collect personal information that you voluntarily submit through our contact forms, including:
- Full name and email address
- Company name and job title
- Service interests and project details
- Any other information you choose to provide in messages
Automatically collected information
When you visit our website, we may automatically collect certain technical data, including:
- IP address, browser type, and device information
- Pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies (see our Cookie Policy)
2. How We Use Your Information
We use collected information to:
- Respond to inquiries and provide requested services
- Communicate about projects, proposals, and support
- Improve our website, services, and user experience
- Comply with legal obligations and enforce our agreements
- Send marketing communications where you have opted in (you may opt out at any time)
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area, we process personal data based on:
- Consent — when you submit a form or accept cookies
- Contract — to perform services you request
- Legitimate interests — to operate and improve our business
- Legal obligation — where required by applicable law
4. Sharing of Information
We do not sell your personal information. We may share data with:
- Service providers who assist with hosting, analytics, email, and CRM tools
- Professional advisors (legal, accounting) under confidentiality obligations
- Authorities when required by law or to protect our rights
- Successors in the event of a merger, acquisition, or asset sale
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Contact form submissions are typically retained for up to 3 years unless a longer period is required for an active business relationship.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption in transit, access controls, and secure infrastructure. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Restrict or object to certain processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at hello@atenzasolutions.com.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. Where required, we implement appropriate safeguards such as Standard Contractual Clauses.
9. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions, contact Atenza Solutions at hello@atenzasolutions.com or +1 (555) 000-TECH.